There are times when the user changes their mind and wants to cancel their orders. With each order cancellation, the customer is also expecting a refund. 

Now imagine the complexity of the store admins managing each of these requests and managing the inventory. There is no need to worry anymore when you have plugins available to enable order cancellation functionality to integrate.

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Here is a list of the top 5 order cancellation plugins for WooCommerce that you may find; choose one by the end of this blog.

5 Order Cancellation Plugins For Your WooCommerce

Cancel / Return Orders for WooCommerce

With this plugin, the user will be able to request a refund and cancel the orders from their accounts. Meanwhile, the admin gets the control to accept or reject the cancellation and refund request.

Features:

  • User-Friendly Interface: From their accounts or the order detail page, the customer can conveniently cancel the order and apply for a refund request.
  • Customizable Order Statuses: The admin is allowed to process the customer requests based on customizable conditions and decide whether the refund is possible or not.
  • Admin Notifications: Whenever a cancellation and refund request is placed, the admin gets a prompt notification so that the requests are processed timely.
  • Request Management: From the admin’s dashboard, they can manage the order cancellation requests. They have the authority to process, approve, and reject any request submitted by the customer.
  • Email Confirmations: To keep track of the order cancellation status and progress, both the customer and admin receive email confirmations.

Cancel Order Request / Repeat Order / Re-order for WooCommerce

With this plugin, the user is not only given the authority to cancel orders and request a refund, but they can also reorder or repeat their order. With all these options, the customer feels more confident in purchasing, which is key to improved sales.

Features:

  • Partial Order Cancellation: If the customer’s order consists of multiple items and products, they can still place a partial order cancellation request.
  • File Uploads: If any file is required from the customer during the order cancellation process, they are allowed to upload files with the request.
  • Withdrawal Option: Even after placing a cancellation request, the customer can still withdraw their requests.
  • Payment Method Restrictions: By looking at the payment methods chosen by the customer, the admin can disapprove of any order cancellation request.
  • Customer Group Restrictions: The admin can restrict the customers based on their role and customer group from canceling the order.

WooCommerce Order Returns / Refund Plugin

A plugin from which both the admin and the customer can benefit is the WooCommerce order returns and refund. With this plugin, the user can place order cancellation requests and the admin can manage these requests.

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Features:

  • Return Merchandise Authorization (RMA): With the RMA system in action, the orders, and requests are processed and managed systematically.
  • Flexible Return Policies: Define and implement return and refund policies based on various product types and categories.
  • Automated Workflow: With automated emails, the status of the refund and cancellation request is conveyed to the customer.
  • Customizable Return Reasons: Gather refund requests with reasons for specific items to find out the trends for returns and identify product issues if any.

WooCommerce Smart Refunder

The WooCommerce smart refunder plugin enables your customers to request a refund with ease from their My Account page. The refund journey is made less painful for the customer and the store manager.

Features:

  • Instant Refunds via Store Credit: The customer gets an instant refund into their store credit given that they meet all the refund policies and requirements.
  • Manual Refund Requests: Besides crediting the refund amount to the store credit, the customer can also get their refunds into the accounts from which they have made the payment.
  • Customizable Refund Reasons: For better inventory management, the admin is capable of accepting and refusing refund requests.
  • Automated Refund Processing: Reduce the workload for the admins in processing and streamlining the refunds with automated refunds.
  • Detailed Reporting: Get deeper insight into the refund patterns and why this refund request is coming from each customer.

Customer Order Cancellation for WooCommerce

A plugin by FMEAddons that lets the customer request a complete or partial refund. On the contrary, the admin is able to manage the inventory and approve or reject the refund and order cancellation requests submitted.

Features:

  • Order Cancellation Restrictions: You can restrict specific user roles and customers from cancelling the order.
  • Automated Order Processing: The order requests for order cancellations are processed automatically.
  • Conditional Display: The cancel order WooCommerce plugin lets you enable the display of the cancel order button for specific orders.
  • Impose a Fee: To prevent unnecessary order cancellation requests, specify an order cancellation fee.
  • Hide Order Cancellation Option: After a specific time frame, hide the order cancellation button for the customers. You can also hide this button for specific products.

Conclusion!

By looking at your business needs and requirements, you can choose from the above-mentioned order cancellation plugins, Apart from these business needs, you should also consider the benefits and features each of these plugins claims to offer so that you get the best.  Make your decision after you have thoroughly read about the plugins so that you are not welcoming any other website issues.